Clinical Team Lead Wanted for Fun, Friendly SA Practice, London.
Do you enjoy being a GP vet, and are ready to move up a gear and take on some leadership responsibility?
Are you a good story-teller who can engage and enthral clients with your tales of veterinary heroism?
Do you like people (including clients), curing rotten mouths and helping crusty, old grey-muzzled pets? - We do other things, but these things matter a lot to us. So we know it’s a lot to ask, but hey… we’re not looking for ten vets, just the one right person to fit our brand of crazy.
Are you ready to learn new things and be challenged to stretch and grow (not break) as a clinician and human?
If so, then read on, we may have the role for you.
We are looking for someone who can fit our team culture and values. Those values and how they influence our behaviour are why we have such a special team vibe. So here’s what matters most to us as a team:
So if these things matter to you too, there’s a very high chance we’ll get along well.
Some other things about you….
You’ll have a great way of making clients and team members feel at ease in your abilities because you are kind, happy, and confident. Plus you do your job with humility.
You’ll be able to perform dentals, routine soft tissue operations and medical work-ups. You’ll be able to use imaging like X-rays and maybe ultrasound too (if not, don’t worry, we can train you in this) to help you make good clinical decisions.
You’ll be the type of vet who is OK with working with and helping to advance our standards of care. (Not all vets like this, which is fine, but we like to have some basic guidelines to work with to improve outcomes and client consistency.)
You’ll be a person who can manage time, priorities and gets the work done each day.
You’ll be eligible to work in the UK and have a minimum of two years experience (the more the better), who loves people and pets. You’ll be someone who is past the stage of needing their handheld for the basics.
You’ll also be one of those people who can build trusting relationships with ease. Someone who can help clients understand what the right thing to do is, by telling great stories.
We’re not looking for someone who will work themselves into the ground, you should know how to look after yourself first and foremost because if you break, no-one wins. We’re trying to change the mould for veterinary medicine by creating a great working environment where we care about each other as much as we care about pets and clients. Profit matters, but it’s not the most important thing to us. Our people come first, then pets, then clients - if we get this stuff right, then we know that money will look after itself. So we want someone who understands that life is about balance and being a vet, while important, is not the be all and end all.
There are a few other things we’d like you to feel good about:
• "us" - your vet tribe.
• Your clients - if you can do clients then you can do vet med. If you can't then you are in trouble.
• Your patients (obvs).
• Really, YOU in quite a big way.
• Money and not be embarrassed or ashamed of it. It'll never come first, but it is there and we all need to work on this.
• We want you to be willing to learn and grow.
• We want you to help others in the team learn and grow.
• We want you to be willing to be amazing.
• We want you to leave your ego at the door.
• We want to laugh and cry with you at the crazy stuff we have to deal with.
• We want to be able to have a beer with you.
• We want you to understand that the owners of this practice care very deeply about helping you get where you want to go and helping you become what you can be.
• We want you to accept that you are not perfect, that none of us is and that's OK. Failure is OK.
• We want you to be happy.
If you can do that, we'd be very, very proud to call you a teammate.
(And if you can be that, or be willing to work towards it.... could you also never leave?
About The Role
OK, Let’s talk about this role. The work you’ll be doing includes the following (it’s not a totally exhaustive list as our roles are very varied)
Five 8-hour shifts each week, plus a Saturday morning every other weekend. (That’s our preference, but we can potentially negotiate on these hours a bit.)
You’ll be consulting, performing dentals, work-ups and medical/surgical treatments.
Reviewing and updating our standards of care.
Teaching the team around you and leading by example so everyone benefits from your knowledge.
There is no on call or after hours.
In return for being a great part of this team for 40 hour each week, we offer a great package including:
Base salary of £40,000-50,000 depending on experience.
Medical health insurance.
CPD budget (unlimited by agreement and alignment with shared objectives)
Discounted pet care package.
Meet Dr Hannah Parkin our practice owner.
Meet Becky one of our veterinary nurses.
Meet Janice one of our veterinary care assistants
About Roundwood Vets
We took over a single vet, slightly broken practice, three years ago. In that time, we’ve seen it grow to four times the size, change our client base and purchased all the equipment you’d expect in a modern vet hospital. Plus we’ve renovated the building so it is a pleasant place you can be proud of coming to work.
We have grown by focussing on looking after clients, each other and pets. We’re a tight-knit team. And now we have an opening to take on a new team member with experience to work alongside and take over as our clinical leadership, while freeing up the practice owner, Dr Hannah, to focus more on leading the team.
When you join us you can expect great training. We work to a high standard. So, for example, to perform our anaesthetics, we use the best drugs and everything gets fluids. We use anaesthetic monitors, we use safe heating blankets, we train, we record incidents and we review our practice and process in a no-blame way. So it’s the safest it can be for our patients.
With our dentals (we do a lot of these - so if you hate dentistry then don’t work here), we take radiographs and photos of everything. We use the best, well-maintained equipment. We have access to brilliant online training materials. We practice our skills on cadavers.
This is the way we try to approach our work, and we’re a long way from getting it perfect every day. But we try, and a lot of days we get close. Which makes us happy, because safe happy, healthy pets are why we get out of bed.
You can also expect a friendly, welcoming and open culture from top to bottom. Ego isn’t a welcome guest here. We want humble team-mates. But that doesn’t mean meek, our team are great fun and have a good laugh. None of us is the finished article, we’re all learning, growing and moving forward. And we want to work with people who push us to get better, who call us out when we might be wrong, who gently steer us back in the right direction. With compassion, kindness and love.
Again, do we get this right each day? Of course not, but when we get it wrong we are smart enough to say sorry and fix any issues fast. Because team harmony matters.
And you can expect a fair wage. We’re a small practice, but we want to pay our people fairly. So we have a package that includes pet care, medical health insurance, salary and perk box access. As a permanent member of the team, you’ll have access to these benefits.
What’s the next step?
If after reading all of this you might be interested, then please click the apply now button below and complete our application form.
"The treatment that we got for Ace was brilliant. The team kept us informed at all times and the friendly atmosphere of the practice also gave us a lot of confidence that we made the right choice"
“Everyone in the lovely Roundwood Vets team is so warm and conscientious. I’m so impressed with the care and treatment they’ve provided for my nervous rescue dog”
"Dr Hannah and her team are the most caring professionals, my pets cannot be in better hands."